Our patient Sierra and her family were traveling out of the country recently when she developed an acute infection. They emailed us with their concerns and questions, and Dr. Mazur responded with his advice and recommendations. We then received this email:
Hi Dr Platt,
Sierra is much better this AM. She already dug up 2 sandcrabs on the beach and swam some this AM. The swelling is almost gone and she lets us probe the area. We will continue the Benedryl for a while and certainly the cephalexin until it is gone. Catawba Animal Clinic is certainly top notch. I think it was after 5:00 when we finally got the pics emailed out and Dr. Mazur responded immediately. Please express our deepest gratitude to him and tell him she is doing great. (Plus Nell was much relieved to get his advice and opinion, and that made life easier for me). And thank you for following up and expressing your concern. It makes us know how you care about the animals under your care. Please don’t hesitate to send us a bill for the after hours consultation (I am serious). YOU HAVE A FIRST RATE PRACTICE THERE.
Rock and Nell
PS we are working on the goal of 22 lbs. and I think making incremental progress