This is a topnotch practice in all aspects. It is extremely well run, efficient, client-friendly and provides superb care. We have taken our animals there (mostly cats) for 20 years and have found the office and technical support staff to be professional, knowledgeable, courteous and very helpful. Getting an appointment is never a problem, emergencies are handled promptly and wait times to be seen are minimal. Medical record keeping is excellent and prices are reasonable and fair.
We have seen Dr. Mazur exclusively since he joined the practice (unless he is away – in which case there is always someone else to provide continuity.) We have tremendous respect for Dr. Mazur and have come to feel he is part of the family. His care is thorough, personalized, compassionate, and astute. Several of our cats have had very complex problems. He always discusses diagnostic and treatment options, recognizing that often there may be more than one approach. He also always factors in consideration of cost, quality of life, and impact of treatment of one cat on the other household cats. His referrals to specialists have been appropriate and his own diagnoses confirmed by them. He consistently provides very timely reporting of test results and never leaves you without a carefully thought out plan. In a word, he is simply an outstanding caregiver and one whom we value highly.
As medical professionals ourselves, we recognize the high quality of this practice and its professionals and feel many “human” medical practices could take lessons from them!